Non-Emergent Medical Transportation (NEMT) MCM Report
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The Non-Emergent Medical Transportation (NEMT) MCM Report includes NH Medicaid Care Management performance measures identified by program staff. The report provides the most current program rates in a table format for quick reference. Click on the link to generate single measure reports that will provide:
- Run and column charts
- Comparators
- Individual Managed Care Organization rates (click on the chart); and,
- Metadata including descriptions of each performance measure
PLEASE NOTE:
- If the selected measure has no data, then the measure is new and data is not available yet.
- Measures that show a rate of 99.9% - 100.1% consistently across all years are displayed as stacked bars, which indicate rates for each measure breakout and are then totaled.
Non-Emergent Medical Transportation (NEMT): Authorized and Delivered Requests
Tables
| Measure Name Sort descending | Mar 2024 | Jun 2024 | Sep 2024 | Dec 2024 | Mar 2025 |
|---|---|---|---|---|---|
| NEMT Legs Delivered by Covered Medical Service Provider Type | 100.1 | 100.0 | 100.1 | 100.2 | 99.9 |
| Timeliness of Scheduled and Delivered NEMT Legs | 93.8 | 96.8 | 96.8 | 97.0 | 97.2 |
Non-Emergent Medical Transportation (NEMT): Results of Scheduled and Delivered Requests
Tables
| Measure Name Sort descending | Sep 2023 | Dec 2023 | Mar 2024 | Jun 2024 | Sep 2024 | Dec 2024 | Mar 2025 |
|---|---|---|---|---|---|---|---|
| Results of Scheduled NEMT Legs by Outcome | 99.9 | 100.0 | 100.1 | 100.0 | 100.0 | ||
| Timeliness of Scheduled and Delivered NEMT Legs | 93.8 | 96.8 | 96.8 | 97.0 | 97.2 |
Non-Emergent Medical Transportation (NEMT): Family and Friends Program
Tables
| Measure Name Sort descending | Mar 2024 | Jun 2024 | Sep 2024 | Dec 2024 | Mar 2025 |
|---|---|---|---|---|---|
| Family and Friends Program NEMT Legs | 30.4 | 31.0 | 30.3 | 30.9 | 30.1 |
Non-Emergent Medical Transportation (NEMT): Claims Processing
Tables
| Measure Name Sort descending | Mar 2024 | Jun 2024 | Sep 2024 | Dec 2024 | Mar 2025 |
|---|---|---|---|---|---|
| NEMT Claims Quality Assurance: Claims Processing Accuracy | 100.0 | 100.0 | 100.0 | 100.0 | 100.0 |
| Measure Name Sort descending | May 2020 | Jun 2020 | Jul 2020 | Aug 2020 | Sep 2020 |
|---|---|---|---|---|---|
| Non-Emergent Medical Transportation Timely Claims Processing | 100.0 | 100.0 | 100.0 | 100.0 | 99.8 |
Non-Emergent Medical Transportation (NEMT): Cancellations
Tables
| Measure Name Sort descending | Jun 2021 | Sep 2021 | Dec 2021 | Mar 2022 | Jun 2022 |
|---|---|---|---|---|---|
| Member Cancellations of Scheduled NEMT Trips by Reason for Member Cancellation | 99.9 | 100.1 | 99.9 | 100.1 | 99.9 |