NEMT Call Center - Hold Status Less Than 4 Minutes

The percent of inbound calls received during the measurement period with a hold time less than 4 minutes after entering the call queue.

Measure Identifier: NEMTCOMM.04

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Please see Report Details below for more information on selected subgroups, organizations, and aggregation.

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Report Details

Generated on Oct 09 2024 at 11:22
Measures: NEMT Call Center - Hold Status Less Than 4 Minutes
Max Time Periods: 24
Organizations: All (aggregated)

Citation: NH Department of Health and Human Services. Bureau of Program Quality. Report generated on Oct 09 2024 at 11:22. [http://medicaidquality.nh.gov]

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