NEMT Call Center - Calls Returned by Next Business Day

The percent of non-urgent member voicemail or answering service messages received during the measurement period to which the contractor responded no later than the next business day.

Measure Identifier: NEMTCOMM.06

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Report Details

Generated on Dec 21 2024 at 23:12
Measures: NEMT Call Center - Calls Returned by Next Business Day
Max Time Periods: 24
Organizations: All (aggregated)

Citation: NH Department of Health and Human Services. Bureau of Program Quality. Report generated on Dec 21 2024 at 23:12. [http://medicaidquality.nh.gov]

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