Timely Processing of All Member Dental Grievances
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Count and percent of dental grievances the Dental Organization (DO) received during the measurement period and resolved as follows:
- Grievances: within 45 calendar days of the date the DO received the grievance or
- Extended Grievances: within 59 calendar days from the date the DO received the grievance for grievances extended for up to 14 days.
Measure Identifier: DENTAL_GRIEVANCE.03
Trend type:
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