Member Communications: Calls Returned by the Next Business Day

Count and percent of member voicemail or answering service messages received after business hours and responded to by the next business day.

Measure Identifier: MEMCOMM.24

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Report Details

Generated on Dec 21 2024 at 07:51
Measures: Member Communications: Calls Returned by the Next Business Day
Max Time Periods: 24
Organizations: All (aggregated)

Citation: NH Department of Health and Human Services. Bureau of Program Quality. Report generated on Dec 21 2024 at 07:51. [http://medicaidquality.nh.gov]

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