How Well Doctors Communicate: Personal Doctor Explained Things in Way Easy to Understand - Usually or Always (CAHPS® - Adult)
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  Percent of adult members reporting their personal doctor usually or always explained things in a way that was easy to understand.
CAHPS® 5.1H Adult Medicaid Health Plan Survey Questions:
Screening Question (Q11): In the last 6 months, how many times did you have an in-person, phone, or video visit with your personal doctor about your health?
Q12 (Answered if Response to Q11 is not None): In the last 6 months, how often did your personal doctor explain things in a way that was easy to understand?
Measure Identifier: CAHPS_CPA.Q17
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