Health Plan Complaint Process Awareness (CAHPS® - Child)
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Percent of caregivers reporting they were aware of health plan complaint process for their child's health plan.
Supplemental Question approved by NCQA for use in the CAHPS® 5.1H Child with CCC Health Plan Survey:
CAHPS_GP_SUP. 990134: Did you know you could make a complaint to your child's health plan about the care or services your child received or decisions your child's health plan made?
Measure Identifier: CAHPS_GP_SUP. 990134
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