Dental Service, Equipment and Supply Service Authorization Timely Determination Rate: New Routine Requests

Count and percent of New Routine Dental Service, Equipment, and Supply Service authorization determinations made within 14 calendar days of receipt of the request, for new routine requests received during the measurement period. Exclude authorization requests that extend beyond the 14-day period due to the following:

  • The member requests an extension, or
  • The dental plan justifies a need for additional information and the extension is in the member's interest.

Measure Identifier: DENTAL_SERVICEAUTH.03

Please see Report Details below for more information on selected subgroups, organizations, and aggregation.

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