Dental Provider Communications: Reasons for Telephone Inquiries

Count and percent of inbound dental provider telephone calls connected to a live person by reason for Inquiry.

Reasons include A: Verifying Member Eligibility, B: Billing / Payment, C: Service Authorization, D: Change of Address, Name, Contact info., etc. E: Enrollment / Credentialing, F: Complaints About Dental Organization, G: Other.

Measure Identifier: DENTAL_PROVCOMM.03

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Please see Report Details below for more information on selected subgroups, organizations, and aggregation.

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Report Details

Generated on Dec 21 2024 at 07:57
Measures: Dental Provider Communications: Reasons for Telephone Inquiries
Max Time Periods: 24
Organizations: All (aggregated)

Citation: NH Department of Health and Human Services. Bureau of Program Quality. Report generated on Dec 21 2024 at 07:57. [http://medicaidquality.nh.gov]

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