Dental Member Communications: Speed to Answer Within 30 Seconds

Count and percent of inbound dental member calls received during the measurement period and answered by a live voice within 30 seconds.

Measure Identifier: DENTAL_MEMCOMM.01

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Report Details

Generated on Oct 09 2024 at 08:23
Measures: Dental Member Communications: Speed to Answer Within 30 Seconds
Max Time Periods: 24
Organizations: All (aggregated)

Citation: NH Department of Health and Human Services. Bureau of Program Quality. Report generated on Oct 09 2024 at 08:23. [http://medicaidquality.nh.gov]

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