Appeal Denial Decision from Health Plan (CAHPS® - Adult)
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Percent of adult members who indicated they tried to appeal a denial decision from their health plan as follows: A. Yes, B. No, I did not submit a claim, C. I did not know I could appeal.
Supplemental Question approved by NCQA for use in the CAHPS® 5.1H Adult Medicaid Health Plan Survey: In the last 6 months, did you
try to appeal a denial decision from your health plan?
Measure Identifier: CAHPS_CPA_SUP.990224
Please see Report Details below for more information on selected subgroups, organizations, and aggregation.