Adult CAHPS®: Written Materials or Internet Provide Information Needed about How Health Plan Works: Usually or Always
Percent of adult members reporting the written materials or the Internet usually or always provided the information the member needed about how their health plan works.
CAHPS® Adult Medicaid Health Plan Survey Questions:
Screening Question (Q28): In the last 6 months, did you look for any information in written materials or on the Internet about how your health plan works?
Q29 (Answered if Response to Q28 is Yes): In the last 6 months, how often did the written materials or the Internet provide the information you needed about how your health plan works?
Measure Identifier: CAHPS_CPA.Q29
Please see Report Details below for more information on selected subgroups, organizations, and aggregation.