Adult CAHPS®: Aware Can Make a Complaint To Health Plan About Care or Services Received or Decisions Made

Percent reporting yes to: Did you know you could make a complaint to your health plan about the care or services you received or decisions your health plan made?

CAHPS® Adult Medicaid Health Plan Survey Supplemental Questions:

Question CAHPS_CPA_SUP. 990133: Did you know you could make a complaint to your health plan about the care or services you received or decisions your health plan made?

At least one MCO has this as question #45.

Measure Identifier: CAHPS_CPA_SUP.990133

Please see Report Details below for more information on selected subgroups, organizations, and aggregation.

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