Health Plan Complaint Process Awareness (CAHPS® - Adult)

Percent of adult members reporting they know they can make a complaint to their health plan about the care or services they received or decisions their health plan made.

 

Supplemental Question approved by NCQA for use in the CAHPS® 5.1H Adult Medicaid Health Plan Survey:

Question CAHPS_CPA_SUP. 990133: Did you know you could make a complaint to your health plan about the care or services you received or decisions your health plan made?

Measure Identifier: CAHPS_CPA_SUP.990133

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  • HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA).
  • CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ).

Report Details

Generated on May 19 2024 at 07:41
Measures: Health Plan Complaint Process Awareness (CAHPS® - Adult)
Max Time Periods: 16
Organizations: All (aggregated)

Citation: NH Department of Health and Human Services. Bureau of Program Quality. Report generated on May 19 2024 at 07:41. [http://medicaidquality.nh.gov]

Disclaimer: While the NH Department of Health and Human Services - Bureau of Program Quality makes every effort to post accurate and reliable information, it does not guarantee or warrant that the information on this website is complete, accurate or up-to-date and assumes no responsibility for the use or application of any posted material.